What is Wemegift?
Wemegift is deeply rooted in the professional field of personalized gifts, hoping that everyone's life is unique and beautiful. From home decorations to gifts for family and friends, Wemegift hopes that this personalized lifestyle can be shared with everyone.
What kind of products can I personalize?
- Acrylic Lamp
- Crystal Products
- Wooden Products
- 3D Printing Moon Lamp
- Memorial Garden Stone
All products can be customized with text and photos using our easy-to-use online tool.
How does the personalization process work?
please place order,choose the size and color you want,then send us your picture and text in product page.
Do you offer gifts for specific occasions?
Yes, we have curated collections for occasions like birthdays, anniversaries, weddings, holidays, and more.
How long is the production time for my order?
3-7 working days.please make sure you have enough time to wait before make your order.
How do I place an order?
Select your product, hen send us your picture and text in product page, add it to your cart, and proceed to checkout.
What payment methods do you accept?
We currently only accept PayPal payments.
What are the estimated delivery times for my region?
Estimated delivery times are based on the shipping method chosen:
United States Shipping
Order Processing Time: 3-7 Business Days
Standard Shipping: 10-20 Business Days
Express Shipping Time：7-10 business days
Shipping Cost: Free Shipping For Orders Over $69.99
*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.
What shipping carriers do you use?
We work with trusted carriers such as USPS, FedEx, DHL, UPS, EMS, and local postal services.
Can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-3 business days for tracking information to be available.
What if my gift doesn’t arrive on time?
We recommend ordering well in advance, especially during peak seasons. If there’s a delay, contact us, and we’ll assist you.
Is the customization tool difficult to use?
- It’s very easy to personalize your gift. Don’t hesitate to try it out before clicking on “add to Cart.” You can also contact us if you have any difficulties.
What file formats can I upload for personalization?
- We accept JPEG, PNG, and other common image formats. For best results, use high-resolution images.
What if I make a mistake in my personalization Gift ?
Double-check your design before placing your order. If you notice an error after ordering, contact us immediately.
What is your refund policy?
At Fifystore, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help with returns and refunds under the following terms. [Read more here.]
Do you offer support?
- Of course, you can contact us if you have any questions or doubts. We’ll be happy to get back to you within 24 hours.
Do you have gift ideas for specific occasions?
Yes, we have curated collections for occasions like birthdays, anniversaries, holidays, and more. Explore our occasion-specific categories.
